Past project · E-commerce & Web
Golden Rule Vineyards
Rebuilt the ordering system, website, and e-commerce setup to streamline inventory management, timely order filling, and improved customer satisfaction.
Serving Farmington, Avon, Simsbury, Canton & Granby
Your on-site business problem solver.
Senior execution across tech, sales, and operations without full-time payroll overhead. Rolling start, month to month, for Farmington Valley businesses.
Book a 15-minute call
Zero pressure. Let’s see if your bottlenecks fit what I do.
Track Record
Past track record includes Golden Rule Vineyards and FocusMe.
Or email hello@work.tylergraham.com Prefer to write a few sentences? Send a note. Ready now? Book the 15-minute call.
The Bottleneck
Most small business owners are trapped working in the business instead of on it.
When sales funnels stall, inventory software breaks, or customer support gets tangled, it all lands on your desk.
The Software & Tech Drag
Disconnected tools, broken automations, and duct-taped spreadsheets that drain hours every week while nobody on staff knows how to fix them.
The Agency Runaround
Paying $4,000+/mo for an agency that assigns a junior account manager, communicates via slow ticket queues, and bills extra for every basic request.
The Hiring Paralysis
You need senior help today, but a full-time hire costs $75,000+ plus benefits, months of recruiting, and ongoing management overhead you do not have time for.
You don’t need another expensive agency or a 40-hour payroll burden. You need an experienced operator who sits down next to you and fixes what’s stuck.
The Solution
One senior operator in your corner for $1,500 a month.
A flexible, hands-on monthly partnership designed to eliminate bottlenecks without overhead or full-time payroll.
- Weekly working session on-site in the Valley or over video
- Text, call, or email when something comes up
- Direct execution across marketing, tech, sales flows, and daily bottlenecks
- No billing surprises, hourly tracking, or scope negotiations
- Flexible month-to-month agreement with zero long-term commitments
- I keep my client list small so each business gets real attention.
When you need something built, fixed, or unblocked, I handle it.
Getting started
How we work together.
No slide decks, no retainer lock-in. Just a practical conversation and immediate action.
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15-minute discovery call
We discuss where your business feels stuck. Honest conversation, zero sales pitch.
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Clear action plan
I follow up with a concise summary of the highest-impact fixes for month one.
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Weekly on-site execution
Once we agree on an action plan, we start right away. $1,500 a month, month to month, no long-term contracts.
Track Record
Real problems solved. Proven results.
Before launching this Valley practice, I spent 15 years fixing operations, software, and sales bottlenecks for businesses across the country and overseas. Here is what that work looks like:
Past project · SaaS Knowledge Base & Support
FocusMe
Turned a text-only documentation library into a modern, organized, and searchable database to improve customer knowledge and confidence in using the program.
Ready when you are.
Fifteen minutes, zero pressure. If I am not the right person to help, I will say so and point you in the right direction.
Who this is for
Is this the right fit for your business?
For
- Local business owners in Farmington, Avon, Simsbury, Canton, or Granby
- Owners bottlenecked by tech, sales processes, or operational drag
- Businesses needing senior execution without full-time payroll overhead
- Leaders who value direct, weekly on-site problem solving
Not for
- Companies needing full-time in-house staffing
- Businesses looking for traditional multi-tiered ad agencies
- Anyone shopping purely on lowest hourly price
- Situations requiring an external vendor to work entirely in a silo without weekly collaboration
The comparison
Hire full-time. Retain an agency. Or work with me.
Me
- Cost
- $1,500 a month. Month-to-month, cancel anytime.
- Who you work with
- Direct access to Tyler. Call or text anytime.
- Scope
- Sales, marketing, operations, and tech: whatever is stuck
- Attention
- I keep my client list small so each business gets real attention.
- Speed to start
- Start right away once we agree on a plan.
Full-time hire
- Cost
- $75,000+ a year plus benefits and payroll taxes
- Who you work with
- One junior-to-mid hire you have to manage
- Scope
- One specific lane like sales or admin
- Attention
- Full-time payroll overhead
- Speed to start
- Weeks or months of recruiting and onboarding
Agency
- Cost
- $3,000 to $10,000+ a month with long-term contracts
- Who you work with
- An account manager or middleman
- Scope
- Rigid scope with fees for out-of-scope tasks
- Attention
- You are one account among dozens
- Speed to start
- Proposal rounds and onboarding queues
| Category | Full-time hire | Agency | Me |
|---|---|---|---|
| Cost | $75,000+ a year plus benefits and payroll taxes | $3,000 to $10,000+ a month with long-term contracts | $1,500 a month. Month-to-month, cancel anytime. |
| Who you work with | One junior-to-mid hire you have to manage | An account manager or middleman | Direct access to Tyler. Call or text anytime. |
| Scope | One specific lane like sales or admin | Rigid scope with fees for out-of-scope tasks | Sales, marketing, operations, and tech: whatever is stuck |
| Attention | Full-time payroll overhead | You are one account among dozens | I keep my client list small so each business gets real attention. |
| Speed to start | Weeks or months of recruiting and onboarding | Proposal rounds and onboarding queues | Start right away once we agree on a plan. |
About Tyler
Senior operator experience, right here in the Valley.
I sit down with you, find what is actually stuck, and get to work. You work directly with me: no account managers, no junior staff, and no support ticket queues.
We moved our family here in 2024, and this is home. Over the past fifteen years, I have worked as the extra pair of hands inside small businesses across Colorado, Arizona, and the UK, tackling sales, operations, technology, hiring, and inventory.
Small businesses rarely have dedicated departments for every problem, so everything lands on the owner. I step into your business every week as that senior partner who can handle whatever needs doing.
I keep my client list small so each business gets real attention.
Questions
Before you book.
What do you actually do?
I’m one person who comes into your business and works whatever is actually stuck that week, whether that’s sales, marketing, ops, tech, or the unglamorous stuff in between. No ticket portal, no account manager. You get me.
How many hours is $1,500?
It’s not an hours bank, so I’m never watching a meter. You get me directly, and I keep my client list small so each business gets real attention. Some weeks that’s a build that takes days; some weeks it’s a quick call because the work already held up. Either way, I stay on it until you’re not thinking about it anymore.
When can we start?
No fixed start date and no cohort. Once we agree on an action plan, we start right away.
What does a typical week look like?
Usually one working session on-site or over video, plus text, call, or email when something comes up. Some weeks are a build that takes several days; some weeks are a quick call because the work already held up.
What happens on the first call?
Fifteen minutes. You talk about the business, and I ask questions. If I’m not the right person, I’ll say so and point you to someone who is. If I can help, I’ll follow up with a plain-English note about what I’d do.
What if I’m not sure what the problem is?
That’s normal, and you don’t need to name it before we talk. Part of my job is figuring out what’s actually in the way and telling you plainly.
Is this a contract?
No. It’s month to month, and you can stop at the end of any month.
Do you only work in the Farmington Valley?
I work on-site in the Valley: Farmington, Avon, Simsbury, Canton, and Granby. If you’re close by, we can probably make it work. If you’re farther out, reach out anyway; some of the work doesn’t need me in the building.
Keep looking
Services and service areas
Get in touch
Fifteen minutes. Zero pressure.
Tell me what is going on with your business. You do not need a polished diagnosis. If I am not the right person to help, I will tell you directly and point you in the right direction.
Book a 15-minute call
Direct email: hello@work.tylergraham.com
LinkedIn: linkedin.com/in/grahamty
Prefer to write? Send a note
A few sentences about your business is plenty. I read and respond to every message personally.